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Shipping Policy

Shipment for purchases above 1000 dollars are free of charge. For purchases bellow 1000 dollars the fee is depending on your location contact us for more information.

Delivery will be 20-25 days after confirming your order.

Duties and VAT are applicable depending on the country of the recipient and are the responsibility of the recipient.

We will ship to the provided address and are not responsible if a wrong address is provided.

Depending on the destination we provide shipping with Fedex, DHL or Aramex.

Return & Exchange Policy

Product Imaging

To insure we produce products that you are completely satisfied with, we will send highly realistic computer generated images of your watches and jewellery and we will send you videos of similar products of the same design before producing them. The final product may differ slightly from the image we provide as they are computer generated and not real.

We picture our jewellery and watches to show as much detail as possible. Measurements of our products are provided to help you visualize the items as products may appear smaller or larger than their actual size in the pictures.

Returns due to design

Custom Pieces (such as names, initials, dates, etc.) or personalized pieces (including engraving, custom chain sizes, etc.) are final sale. We will never produce a product without your approval of the final design. we will send you a computer generated image before we start with the production of your order. Once the piece is approved  we do not accept returns, cancellations and refunds related to the design.

Returns due to quality

We are confident that you will be happy with your purchase. if an items arrives defective we will repair your order at no additional cost. Personalized products and made to order jewellery and watches are FINAL SALE.If you face an issue with our product, please contact us here

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